SOUTHERN HOSPITALITY
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It’s our honor to serve those who serve. We proudly offer a 15% discount on food for veterans, active-duty military, police, and firefighters. Just show your server or bartender a valid form of ID, and we’ll take care of the rest.

We sure do, and it’s packed with perks: ➤ Earn 1 point for every dollar you spend, plus 25 bonus points just for signing up. ➤ Rack up 100 points and we’ll throw you a bone—enjoy a $10 reward on us. ➤ Every dog has its day! Celebrate your birthday with a $5 reward when you dine with us within 5 days of your big day. ➤ Points can be earned and redeemed at all five Poogan’s Hospitality locations. Sign up once, enjoy the rewards everywhere. It’s our way of saying thanks for being part of the pack.

Our "Community Outreach" committee is dedicated to reviewing gift card donation requests on an ongoing basis. To be considered, complete the form at the link below at least three weeks prior to your event donation deadline. To ensure fairness and consistency, we accept all submissions through the link below and are unable to accept requests by phone, email, or in-person visits. If you are selected, you will be notified. We appreciate your kindness and commitment to improving the lives of those in our community.

We totally get it — plans can shift! You're welcome to update your guaranteed guest count up to 48 hours before your event. After that point, you can still add guests if space allows, but we’re unable to lower your count. Your final bill will reflect the guaranteed number as the minimum, with any extra guests added to the total. Private and semi-private events require a minimum of 15 guests. If your group size drops below that after the deadline, the difference will be charged at the adult package price. Just a heads up: our upstairs Mezzanine seats up to 70 guests and can accommodate up to 75 for non-seated events. For everyone’s comfort and safety, we’re unable to exceed these capacities.

If you need to cancel, we just ask for at least 48 hours’ notice. That gives us time to adjust staffing and avoid unnecessary food waste. With 48 hours’ notice, your $100 deposit will be fully refunded to the card on file. If you need to cancel within 48 hours of your event, a 20% cancellation fee based on your estimated event total will apply. Your $100 deposit will go toward that amount, and any remaining balance will be charged to the card on file. (For example: if your event total was estimated at $1,000, the cancellation fee would be $200. With your $100 deposit applied, the remaining $100 would be charged.)

Final payment is due at the end of your event, and your $100 deposit will be applied to the total. We accept cash, credit, or debit cards. If payment isn’t completed on-site, the remaining balance will be charged to the card on file. Just a heads up: listed prices reflect cash payments. A 3% processing fee will be added to any credit or debit card transactions.

We kindly ask that events be settled on one tab when possible, but we understand that sometimes it makes more sense to split things up. We’re happy to make exceptions for individual or smaller group payments if needed. Any remaining balance not paid at the end of the event will be charged to the host’s card on file, and receipts will be sent to the email provided.

The choice is yours! We offer a variety of beverage packages available at a per-person rate. These packages are optional, but if selected, must be purchased for all adults over 21. A food package must accompany the beverage package. Alternatively, you can also offer items from our full bar that will be charged per drink ordered, paid by the host or the guests. If you need guidance on drink packages, drink limitations, or customized offerings, please reach out to your event manager after your event request is submitted.

Of course! Cakes and specialty items, like cupcakes or cookies, from outside vendors, are permitted. All other outside food requires approval from your event manager. While we do not offer discounts on packages that include dessert, our team can help coordinate these services (cutting, plates, etc.).

Events are booked in two-hour time blocks. If you think you'll need a little extra time, just let us know. We’re happy to see what’s possible. You’ll have access to the space 30 minutes before your event begins for setup and decorating, and an additional 30 minutes afterward for cleanup and breakdown.

Yes, you’re welcome to bring decorations! Tablecloths, centerpieces, and balloons are popular picks. Just a few guidelines to keep in mind: Open flames, confetti, and glitter are not permitted. Nothing may be hung using nails, tacks, 3M tape, staples, or glue—and nothing may be suspended from the ceiling. Poogan’s is not liable for personal décor, and any damage caused will be the responsibility of the host. We do not provide table linens, but feel free to bring your own if you'd like to dress up your tables. Our team will have the space ready for you, but Poogan’s staff is not responsible for setting up or breaking down any décor you bring. All items must be removed within 30 minutes after your event ends. Planning to bring balloon arches, decorative structures, photo booths, or tented setups? Please give your event manager a heads up in advance, as those items are welcome with prior approval, based on available space. Please note: personal stereos and Bluetooth speakers are not permitted during events. If you have specific A/V needs, your event manager will be happy to help with recommendations.

Poogan’s is happy to accommodate any allergies or dietary restrictions. We do request ample notice for allergies in the event that we need to place a special food order or make other accommodations in our kitchen.

Poogan's hosts events in a second-floor loft. Please note that our loft is only accessible by stairs, but we’re happy to accommodate your party on our main level, pending availability and space.

We’re always happy to welcome walk-ins! Reservations are available for your convenience and can help reduce your wait time, especially for larger parties of up to 15 guests. Whether you plan ahead or pop in on a whim, we look forward to seeing you!

We accept traditional reservations for parties of up to 15 guests. For groups larger than 15, we offer private and semi-private event options featuring family-style menus or passed appetizers. This approach helps our kitchen operate smoothly and ensures an enjoyable experience for everyone dining with us. To explore large group options, visit our Private Events page.

Feel free to give us a call at 843-353-2417 and we can help! We understand that things can come up unexpectedly. No worries, though! We'll hold your table for 15 minutes, giving you plenty of time to round up your crew and make your way over to us. And, if you need to make any changes to your reservation, it's as easy as (pecan) pie - just use the Resy app or click the "Change or Cancel Reservation" button in your original reservation confirmation email. We also understand that sometimes plans change. So, if you need to cancel your reservation, we kindly ask that you let us know at least 24 hours in advance. That way, we can make sure we have room for other folks who are eagerly waiting to join us.

Mark your calendars! Reservations open 180 days in advance.

You can purchase gift cards directly through the link below, or stop by any of our restaurants to pick up a physical gift card in person.

Digital gift cards are delivered instantly via email or text message to the contact of your choosing. You can also schedule the delivery for a later date, making gifting easy and flexible.

No, our gift cards never expire, so the recipient can take their time enjoying a delicious meal at their convenience.

Yes! Poogan's gift cards can be used at any of our venues within the Poogan's Hospitality family, including Poogan's Porch, Poogan's Southern Kitchen, Poogan's Smokehouse, and Poogan's Courtyard.

Yes! You can check your gift card balance online using the link below.

Yes! Digital gift cards can be re-loaded by clicking the "Add Value" button on your gift card's permanent digital link. (You will find the link to your gift card in your original delivery email or text message.) Gift cards can also have a balance added by visiting one of our restaurants during business hours.

Once purchased, gift cards are non-refundable and the balance cannot be exchanged for cash. Purchases can be deducted from the gift card until the value reaches zero. You can use the remaining balance on your card at your next visit.

Unfortunately, Poogan's Hospitality gift cards are not compatible with our holiday meals to-go ordering platform and cannot be redeemed for these purchases.

Yes! We offer online ordering at Poogan's Smokehouse and Poogan's Southern Kitchen only. Gift cards can be redeemed at checkout. Simply select "Add Gift Card" and enter your gift card number when choosing your payment method. Please note that gift cards cannot be used with third-party delivery platforms, like Uber Eats or DoorDash.

Gift cards are redeemable for in-person dining, private events, and online food / beverage orders through our website. Unfortunately, they cannot be used for apparel, merchandise, premium reservations, or third-party delivery platforms, like Uber Eats orDoorDash.

If you run into any problems during checkout, don't worry! Simply email us at poogans@pooganshospitality.com or call 843-793-4399 during business hours, and we'll help resolve the issue so you can receive your gift card.

For security and compliance reasons, we cannot take credit card information by phone. To ensure your gift is properly received, we encourage you to use our digital gift card option, which allows a gift amount to be scheduled and delivered via text message or email. Please use the link below to purchase and schedule your gift card.

Come as you are and make yourself at home at Poogan's Smokehouse! We welcome our guests to dress up or dress down for their dining experience with us.

The closest paid parking lot is just a few doors down at 26 Cumberland. Prefer a garage? No problem – head over to 82 Cumberland for convenient parking.

We absolutely welcome dogs to dine alongside their human companions in our outdoor seating areas. Don't forget to capture a photo of your furry friend enjoying some of our delicious cuisine! Share it with us on social media by tagging us @pooganssmokehouse for a chance to be featured.

Yes, we are. Please note that our upstairs loft is only accessible by stairs, but we’re happy to accommodate your party on our main level. If you have any specific needs, feel free to let us know when making your reservation.

We take food allergies and sensitivities seriously. Please be aware that while we have processes in place to minimize cross-contamination, we are not a gluten-free restaurant and cannot guarantee that it will never occur. If you have a gluten allergy or sensitivity, please inform your server when placing your order so we can take the necessary precautions to accommodate your needs. Our team is dedicated to ensuring that all of our guests have a safe and enjoyable dining experience.

We will be operating with our traditional hours and menus on Mother's Day. Treat mom to one of our beloved mom-osa carafes or flights!